Privacy Policy

This privacy policy sets out how the pharmacy (hereinafter: the company) collects, stores, and uses information about you when you use our service. This privacy policy is effective from May 25, 2018 .

Data Protection Policy

This section summarizes how we obtain, store, and use information about you. It is intended to provide only a very general overview. It is not exhaustive and must be read in conjunction with the relevant, complete sections of this Privacy Policy.

• How we collect or obtain information about you:

• if you provide this to us (e.g. by contacting us, placing an order on our website, subscribing to our email newsletter, using our website and cookies).

• Information we collect: Name, contact details, IP address, information from cookies, information about your computer or device (e.g., device and browser type), information about your use of our website (e.g., which pages you visited, when you visited them, what you viewed and clicked on, the geographical location from which you accessed our website (based on your IP address), the company name or business name (if applicable).

• How we use your information: for administrative and business purposes (in particular to contact you and process orders you place on our website), to improve our business and website, to fulfill our contractual obligations, to advertise our goods and services, to analyze your use of our website and in connection with our legal rights and obligations.

• Disclosure of your data to third parties: only to the extent necessary for the conduct of our business, for our service providers, to fulfill orders from you, insofar as this is required by law, or to enforce our legal rights.

• We do not sell information about you to third parties.

• How long do we keep your information: no longer than necessary, taking into account any legal obligations or other legal bases for using your information. Specific retention periods relating to certain information we collect from you can be found in the section “How long do we keep your information?”.

• How we protect your information: We use appropriate technical and organizational measures, such as storing your information on secure servers, encrypting data to or from our servers using SSL (Secure Sockets Layer) technology, or encrypting payments you make on or through our website using SSL (Secure Sockets Layer) technology, which only grants access to your information when necessary.

• Use of cookies: We use cookies and similar technologies on our website to collect information, e.g. web beacons, including basic, functional and analytical functions.

• Transfer of your information outside the European Economic Area: We will only transfer your information outside the European Economic Area if we are legally required to do so. OR, under certain circumstances, we will transfer your information outside the European Economic Area, including to the following countries: Australia and New Zealand. When we do this, we will ensure that appropriate safeguards are in place, including safeguards for data transfers outside the European Economic Area, e.g., the third parties we use to transfer your information outside the European Economic Area have self-certified as compliant with the EU-AU Privacy Shield.

• Use of automated decision-making and profiling: We do not use automated decision-making and/or profiling on any of our websites.

• Your rights regarding your information

• to access your information and receive information about its use

• Have your information corrected and/or completed

• to have your information deleted

• to restrict the use of your information

• to receive your information in a portable format

• to object to the use of your information

• to withdraw your consent to the use of your information

• to lodge a complaint with a supervisory authority

• Confidential personal data: We do not knowingly or intentionally collect so-called “sensitive personal data”. Please do not send us any sensitive personal information about yourself. For more information, please see the main section “Sensitive Personal Information”.

INFORMATION WE COLLECT WHEN YOU VISIT OUR WEBSITE

We collect and use information from website visitors in accordance with this section and the section Disclosure and Additional Use of Your Information.

Web server log information

We use a third-party server called Pfebc-Host to host our website. Our website server automatically logs the IP address you use to access our website, as well as other information about your visit, such as the pages viewed, information requested, the date and time of the request, the source of your access to our website (e.g., the website or URL (link) that referred you to our website), and your browsing activity.

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